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Pottermore Insider Answers Questions About Beta Testing and Welcome E-Mails

J.K. Rowling
Posted by: Stephanie_J
August 25, 2011, 03:35 PM

A new blog post has gone up on the Pottermore Insider following the latest batch of welcome e-mails which were sent out today.

Several frequently asked questions about the beta process are covered in this latest update as well as the timeline for receiving welcome e-mails. The Insider also denies the rumor that welcome letters will be sent out sooner to those who have been friended by other Pottermore users.

Beta phases are fluid and it’s important to watch and see how a site reacts to increasing amounts of users and activity.

Every time more people are added to Pottermore, we take a pause and look at how the site is responding to see if everything is working as we expect it to and whether we need to make changes before we let more people into Pottermore.

We are planning on giving more people early access over the next week or so and then we will pause sending Welcome emails for a while so that we can see how things are going.

Unfortunately, we can’t create a schedule to share, as we need to respond to what we learn with each group of new users. That’s also why there are gaps between the batches of Welcome emails; it all depends on what we’re learning from those who are currently on the site.

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11773 Points

I wonder what thought, if any, has been given to disabled access? There were two points in the material for Book 1 where quite a lot of manual dexterity was needed to complete a task in order to proceed. As my hands are a little stiff, I found this very difficult, though I managed it eventually (not quite sure how). A person with bad arthritis in their hands would have been completely stuck here and unable to go any further with the story. As if this wasn’t bad enough, there were comments from (presumably) the young and fit complaining that the tasks were too easy! When Pottermore is out of the Beta stage, will special codes be allotted to disabled people to allow them to enjoy the site?

Posted by Valeria-Johanna on August 27, 2011, 03:22 AM report to moderator
58 Points

I got my mail yesterday and found the quill on day 1. It is absolutely fabulous!!! Worth waiting for! And … I got sorted in Gryffindor!!! Feel so excited!!

Posted by moonstone nox on August 27, 2011, 04:39 AM report to moderator

i also got my email yesterday..totally amazing! love love love it! also a Gryffindor…

Posted by Loena2009 on August 27, 2011, 08:16 AM report to moderator

Valeria-Johanna: You could always ask. Go to the help page (link at the bottom) and then Other → What’s next? → Need more help?

Posted by roonwit on August 27, 2011, 08:59 AM report to moderator
11773 Points

@roonwit, there is no information on this topic on the help page, so I have sent a message.

Posted by Valeria-Johanna on August 27, 2011, 09:58 AM report to moderator
30 Points

I DONT THINK IT IS WORTH DOING THE MAGICAL QUILL BECAUSE HALF OF THE PEOPLE WILL GET IT IN SEPTEMBER MID SO PRACTICLY OCTOBER!!! i am angry!!!! still im proud to have still got in!!! i know its going to be awsome though!!! please send me an email pottermore!!!!!!!!!

Posted by sadia on August 27, 2011, 12:06 PM report to moderator

sadia: the batches are getting bigger. They most likely needed to keep big batches up people in reserve so they could test their servers. We will all get in, i’m sure. I’m re-reading the books whilst I wait. :)

Posted by Rosalinda Rosmerta on August 27, 2011, 12:11 PM report to moderator
2408 Points

Waiting, waiting, waiting

Posted by KiwiMcI on August 27, 2011, 12:25 PM report to moderator

sadia: They also haven’t said when in October the site is open to all. 31st October is a significant date in the Harry Potter world so it might not be until then so even the last early access accounts enabled might be in a month before the general public.

Posted by roonwit on August 27, 2011, 01:10 PM report to moderator
6165 Points

seems to me that they bit off a bit more than they could chew and should have only let in say half a million beta users instead of a million because most of the “early entrance users” probs wont even get in until the last week of sept i mean how is that really early? everyone else is allowed in a week later in October and at the rate that they are going for letting people in might not even get all the beta testers in by October. and what are they going to do in october if the site cant hold 1000000 users now? there are millions of millions of people in the fandom are they going to stem the flow then and only allow a few in at a time like they are now? i guess im happy i did make it in early entrance but i have a feeling i wont make it in all that “early” and i got in day 4 and i know some day 7ers that are already in. i thought they were going by the day you found the quill guess its just random…

Posted by SeVeRuS<3 ツ [ITC] on August 27, 2011, 01:23 PM report to moderator

Actually, it seems like they ARE going basically in order of registration just with a couple special cases when they are allowing in other people who signed up later. There is definitely FAR more first/second day people on the site than there are people from later days.

This makes sense for a beta if they’re trying to test certain areas of the world and demographics; I assume the people they’re letting in from later days are getting in based on the information given when they signed up (age, sex, location) in order to get a more rounded amount of different people giving them feedback on how the site works for THEM as opposed to how it works for the average teenager/young adult from America/Europe who probably made up a bulk amount of people registering for early access.

Posted by yosafbridge on August 27, 2011, 02:07 PM report to moderator
310 Points

Roonwit, the Pottermore help section says that the site will open from “beginning of October”, so not the 31st.

Posted by songbird on August 27, 2011, 03:03 PM report to moderator
1636 Points

I honestly would be fine with the fact that I’d get in a week earlier than others if I got my email in late september, even though I got mine on Day 2.. That still gives you a week advantage to explore and get house points/ brew potions, etc before everyone else. That in itself should make you gratified. I’m just happy I was able to get a spot in the 1 million..

Posted by Sara Greengrass (S Palms) on August 27, 2011, 04:51 PM report to moderator

songbird: I had forgotten about that.
Even if you get in a week early you may get a better experience than the first ordinary account holders because it could get very busy then, given that apparently 6.5 million people signed up to be notified when registration opens. Alternatively they may again limit the number of accounts that are enabled on any one day so you may still have to wait to get on.

Posted by roonwit on August 27, 2011, 06:23 PM report to moderator
443 Points

<3 What people are saying on tumblr about Pottermore.

Their gifs make the waiting worth it.

Posted by MakoRain {WBM} on August 27, 2011, 08:44 PM report to moderator
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